Privacy notice

Last updated: [date — pending]

1. Data controller (responsable)

The party responsible for the processing of your personal data is [legal name of the responsible party — pending], with address at [address — pending], San Mateo Río Hondo, Oaxaca, Mexico. Contact: info@lacunaoaxaca.com.

2. Personal data we collect

• Identification and contact: name, email, phone/WhatsApp.
• Booking data: dates, chosen unit, number of guests.
• Payment data is processed directly by our payment provider; La Cuna does not store card numbers.
• [Sensitive health data, if collected for retreats — consent clause pending].

3. Purposes

Primary purposes: to manage your booking or enquiry, provide the stay or retreat, and communicate with you about it.

Secondary purposes: [e.g. newsletter, satisfaction surveys — pending; you may opt out].

4. Transfers

Your data may be processed by service providers acting on our behalf, such as [payment gateway] and Zoho (booking, CRM and email). [Detail of transfers and safeguards — pending].

5. ARCO rights

You may exercise your rights of Access, Rectification, Cancellation and Opposition (ARCO), as well as revoke your consent, by writing to info@lacunaoaxaca.com. [Procedure and response times — pending].

6. Limitation of use, cookies & changes

You may limit the use or disclosure of your data as described above. This site uses [cookies detail — pending]. Any changes to this notice will be published on this page.

7. Authority

If you consider your right to data protection has been infringed, you may contact the INAI (Instituto Nacional de Transparencia, Acceso a la Información y Protección de Datos Personales).